That will fix anything and restore to a fresh version but will give you some tips before you do that to troubleshoot anything. This will wipe the internal storage so back anything up to the cloud or a usb stick. The best way to clean a chromebook is to power wash it if you suspect anything is wrong. read description carefully to download, install and use malwarebytes on chromebook Malwarebytes Inc is an American. Quick question: does your mother 'download' important things to the hard drive (photos, documents, etc) or does she use the cloud storage that comes with your Google account (Google photos, Drive etc)? I would always use the cloud storage as best practice. It's most likely a rogue extension or Android app imho. exe files like windows so you can't (don't need) to instal malwarebytes and similarly any dodgy programs that masquerade as viruses. How to get Malwarebytes Simply Log in to your Online Banking, select the security tab and click get Malwarebytes now. If it finds anything different it will reinstall the OS and you will have a clean version (Verified boot). When a Chromebook starts up it checks the OS for any corruption against a fresh version that is already on the machine and is untouchable by the user. Repeat this for any secondary files or folder. Malwarebytes Browser Guard is a simple free extension for Chrome which will work alongside your browser to stop you downloading and installing malicious software, will attempt to block online scams, will offer tracking protection so you can't be tracked across the internet whilst you browse for goods to purchase and protection against clickbait. Select the exclusion type Allow a file or folder and use the Select a folder button to select the main folder for the software that you wish to keep. Hey there, it is unlikely that is is infected but she may be suffering from popups which will eventually be blocked by default in a further update. To add an item to the Allow List, click Add.
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